FAQS
Looking for information on returns and exchanges? Check out our policy over here.
SHIPPING
Do you offer international shipping?
We currently only ship within the United States. We hope to expand to other countries in the future so don’t hesitate to check back - you can sign up for alerts (at the bottom of this page) to receive updates on our shipping options!
My item hasn’t shipped yet. Can i CANCEL my order?
Cancellation of an order is only allowed prior to it being shipped. To make an inquiry, please send an email that includes your order number to nick@weekendtripdesigns.com.
When will my order ship? Do you offer local pick-up?
We strive to fulfill and ship orders within 48 hours of receipt. Since we are a one-person business, there are times where delays are inevitable. We plan to add a banner to the website indicating any delays in order fulfillment when possible. If it’s been more than 7 days since you placed your order and you haven’t received any order updates, please send an email that includes your order number to nick@weekendtripdesigns.com and we’ll look into it!
Tracking says my package was delivered, but I don't have it. What should I do?
Not fun! But don’t worry quite yet. Check for the following before contacting us:
Have you checked any front, side or back doors, garage area, mailbox, bushes or any other place where your package may be hiding?
It’s possible your carrier left the package with your neighbors, either by accident or because they were able to accept the package on your behalf.
It’s possible your carrier marked your package as delivered before it’s been physically dropped off.
It’s common for “missing” packages to turn up within 3 days. If it’s still missing after 3 days, please send an email that includes your order number to nick@weekendtripdesigns.com and we’ll look into it!
PRODUCTS
Is your apparel pre-shrunk? Does your apparel fit true to size?
We print only on Comfort Colors garment which typically have minimal shrinkage and stay true to size after the wash. Check out our sizing guide over here.
What are the Washing Care Instructions?
We suggest washing garments with similar colors. To protect the print, flip the shirt inside out, wash on cold and dry using low heat.
do you use eco-friendly packaging?
We are always on the lookout for the most eco-friendly packaging we can offer. Our apparel “inner bags” and shipping packaging typically use post-consumer recycled materials and are almost always fully curbside recyclable. We also reuse packaging when possible, such as plastic bubble wrap that our manufacturers use for shipping coasters.
I don’t see a destination or product I’m interested In. is it coming soon?
We have plans to produce designs for all national parks and beyond! We also hope to expand into additional product categories, like hats and mugs. If you’d like to express your interest in something, shoot us a note on our Contact page! We intend to prioritize what our customers are most interested. in.
CUSTOM & WHOLESALE
Do you offer custom sizes for your posters or postcards?
We’ll certainly consider it! Note that we may charge extra for this service. Please send us an email at nick@weekendtripdesigns.com on your request and we’ll get back to you!
Do you offer FRAMES FOR YOUR POSTERS or postcards?
No, we do not offer frames. However, our prints are considered standard-sized. We suggest dropping them off at a local framer or check out websites, like Amazon or Etsy, that offer both standard-sized and custom-sized frames.
Do you offer bulk discounts?
We don’t have any set prices for larger purchases, but feel free to send us an email at nick@weekendtripdesigns.com with details on your expected order size and we’ll let you know whether we can offer special pricing.
How do I become a wholesaler?
We gladly welcome the opportunity to discuss wholesale options. Please email nick@weekendtripdesigns.com to submit a wholesale inquiry.
May I license your images?
You must receive expressed written consent & sign a license agreement with us before becoming a licensee. Please email nick@weekendtripdesigns.com to submit a licensing request.
CONTACT
Have a question we didn’t answer?
Use our contact page to send us a message or email us at nick@weekendtripdesigns.com.